How chatbots react on different versions of Facebook Messenger

Chatbots are a hot topic, Facebook reached the 2 billion active users and in my professional life, I’m working with Chatbots, helping organisations to integrate them.

Here I made an overview on how Rich Cards behave in the different Facebook Messenger Apps

Facebook Messenger App (Desktop)

We can see the Rich Cards but we can’t scroll to the right

Facebook Messenger inside Facebook Web

We can see 1 Rich Card, but we can’t scroll to the right

Facebook Messenger Web

Using Messenger.com , we can't see Rich Card, we do see a line and a sign to scroll right, indicating more Rich Cards are available

Facebook Messenger App on iPhone

Works smoothly, Rich Cards are visible and scrolling works

Facebook Messenger App on Android

Works smoothly, Rich Cards are visible and scrolling works

Facebook Messenger App on Window 10 Phone

Works smoothly, Rich Cards are visible and scrolling works

I contacted Facebook as well to find out the Roadmap to solve the issues or why these Issues appear

Frederik Van Lierde

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