Technology and automation point the way to success for forwarders
Shippers are under pressure from all sides including shareholders and customers to reduce costs, improve margins, and speed deliveries to customers and more. Automation and technology are no longer ‘nice to haves’ but instead, are now necessary in today’s rapidly changing environment.
In this Splash 24/7 article, our CEO and Co-founder, Ferry Heilemann discusses the importance of technology and automation in today’s supply chain. Automating such forwarding processes as rates, route recommendation, customs and more all lead to improved efficiency as well as allow for more time for value-added services and customer engagement.