Freshdesk – Medium

1.96K Followers

Freshdesk

The Pursuit of Customer Happyness

Written by Monica

8 min readMar 15, 2018

--

The Pursuit of Customer Happyness

--

Freshdesk

Why Do Customers Behave the Way They Do?

Written by Monica

11 min readMar 12, 2018

--

Why Do Customers Behave the Way They Do?

--

Freshdesk

A 5-Step Guide to Choose the Right Helpdesk Software

Written by Monica

1 min readMar 10, 2018

--

A 5-Step Guide to Choose the Right Helpdesk Software

--

Freshdesk

7 ways to communicate customer feedback to other teams

Written by Prashanthini Mande

5 min readMar 8, 2018

--

7 ways to communicate customer feedback to other teams

--

Freshdesk

5 Tips to Handle Customer Support on Twitter

Written by Abid Khan

8 min readMar 5, 2018

--

5 Tips to Handle Customer Support on Twitter

--

Freshdesk

Mozilla’s Secret Sauce to Customer Support

Written by Monica

8 min readFeb 19, 2018

--

Mozilla’s Secret Sauce to Customer Support

--

Freshdesk

How to say NO in customer service (with email templates for saying no)

Written by Prashanthini Mande

5 min readFeb 15, 2018

--

1

How to say NO in customer service (with email templates for saying no)

--

1

Freshdesk

5 ingredients of an exceptional support email

Written by Prashanthini Mande

4 min readJan 31, 2018

--

1

5 ingredients of an exceptional support email

--

1

Freshdesk

6 simple tips to write a good support email (with email templates)

Written by Prashanthini Mande

4 min readJan 15, 2018

--

6 simple tips to write a good support email (with email templates)

--

Freshdesk

Alexander Graham Bell and Customer Support

Do you remember a time when you had to send a runner carrying a strongly-worded stone tablet if you had a bad customer experience? Yeah, me…

4 min readJul 8, 2017

--

Alexander Graham Bell and Customer Support

--

Freshdesk

Freshdesk

1.96K Followers

🙌 Intuitive, feature-rich, affordable customer support software used by 150,000 businesses world-wide 🌍 Check us out 👉 www.freshdesk.com

Following

Help
Status
About
Careers
Blog
Privacy
Terms
Text to speech
Teams