Google’s Corporate Social Responsibility: ‘Doing Well by Doing Good’

Fristy Tania
3 min readAug 11, 2023

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Google, a multinational technology firm formed in 1998, has grown to become one of the world’s most powerful companies in the digital economy. Google prioritizes corporate social responsibility (CSR) with its dedication to technology innovation and consumer happiness. This study investigates how Google defines and interprets CSR, as well as spotlighting one of its main CSR initiatives, to better understand how the corporation matches its corporate goals with social well-being.

Defining and Interpreting CSR at Google

Google’s CSR strategy revolves around the company’s goal statement: “to organize the world’s information and make it universally accessible and useful” (Google, 2023). This purpose demonstrates a firm confidence in the power of technology to enhance people’s lives and address societal issues. CSR at Google is more than just a checkbox exercise; it is deeply ingrained in the company’s culture and principles. CSR is an important aspect of Google’s entire company strategy, with an emphasis on environmental sustainability, social responsibility, and ethical behaviors.

Major CSR Effort: Google’s Sustainability Initiatives

Google’s dedication to environmental sustainability is one of its primary CSR endeavors. The corporation recognizes its environmental duty, intending to be carbon-neutral since 2007 and to run on 100% renewable energy by 2017 (Google, 2021). Google also participates in a number of programs to decrease waste, improve energy efficiency, and aid in the transition to a low-carbon economy.

Case Report: Google’s ‘Doing Well by Doing Good’ Concept

Google’s dedication to ‘doing well by doing good’ is reflected through its initiatives in sustainability. Google displays its commitment to reducing its carbon footprint and tackling climate change by aggressively adopting environmentally friendly initiatives. This strategy benefits the organization in a variety of ways, including lower operational costs through energy efficiency and building a strong brand image (Google, 2021). Furthermore, Google’s sustainability measures are in line with rising customer demand for ecologically friendly products and services.

The philosophy of ‘doing well by doing good’ at Google extends beyond environmental sustainability. The firm funds projects that promote social welfare and economic empowerment. Google.org, the company’s charitable arm, for example, focuses on helping nonprofit organizations and initiatives that employ technology to address global social concerns (Google, 2023). Google.org has supported projects in areas such as education, health, and economic opportunity through partnerships and finance.

Conclusion

Google’s CSR strategy extends beyond a surface-level commitment to social responsibility. CSR is integrated into the company’s basic beliefs and business strategy, recognizing the necessity of ‘doing well by doing good’ (Sullivan, 2019). Google aggressively reduces its environmental effect through sustainability programs, while reaping benefits such as cost savings and improved brand perception. Furthermore, through Google.org, the corporation contributes to worldwide projects focused at tackling societal concerns and encouraging economic development.

References

Google. (2021). Environment: Our commitments. Retrieved May 28, 2023, from https://sustainability.google/environment/

Google. (2023). Google.org. Retrieved May 28, 2023, from https://www.google.org/

Sullivan, D. (2019). Google CEO Sundar Pichai on AI: ‘We can’t just be wide-eyed about the benefits’. Retrieved May 28, 2023, from https://www.cnbc.com/2019/10/16/google-ceo-sundar-pichai-on-ai-we-cant-just-be-wide-eyed-about-the-benefits.html

This article is written based on University of The People Business Law, Ethics, and Social Responsibility (BUS 5115) written assignment by Fristy Tania in May 2023

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Fristy Tania

Certified Trauma-Informed Coach | Trauma & Recovery Practitioner | Coach | Meditation Teacher | Founder, Conscio JP | University of The People