3 tiny things to do which will boost your AirBnB rating
In my humble opinion, at least.
Over the last few years I’ve stayed at many AirBnBs. As the law of ratios goes, I’ve had some great places, a lot which could improve, and of course, a few doozies. The combination of which has given me a loose idea of what makes for a great stay. Or rather, that there are three areas that hosts can focus on (above the usual cleanliness and hygiene) which boost the overall experience and ultimately result in more positive reviews.
These are: arrival, irritation and entertainment. Allow me to add some colour.
This comes down to basic theory of impressions. We make long lasting assumptions based on what we see in the first few moments of meeting someone or entering an environment. How welcome a guest feels, or how much they think they will enjoy their stay, is largely determined the moment they open the door.
Obviously the actual quality of a place is fixed, however, the simple addition of ‘something’ in the first few moments of entering a place goes a long way.
I’ve turned up to bottles of wine and food hampers, but it doesn’t even need to go this far. A personalised note with a few pointers about the house and recommendations for the area immediately makes a place feel welcoming.
An AirBnB I stayed at in Copenhagen even spelt out “welcome Fritha and friends!” in magnetic letters on the fridge. That’s an extreme example, but it had the desired effect.
Considering a personalised note is free and takes very little effort, it goes a long way for making a good first impression.
It’s almost guaranteed that at some point a guest is going to hit a point of irritation. This may be that they’ve forgotten to bring an adapter, they need to open a bottle of wine or they want to tie their hair up but don’t have a elastic tie handy (real life example, if you hadn’t guessed).
While none of this really falls on the host, opening up a draw an finding the missing item that you’re after has the effect of thinking your host is a God sent genius.
It’s impossible to cover every scenario, but there are a few basics. Bottle openers, can openers and olive oil cover the kitchen bits. An international power adapter is a small investment for the relief pay back, and for extra brownie points a stash of hair ties, disposable razors and nail clippers are all guaranteed wins (because quips can legit ruin a holiday).
I’ll cut to the chase with this one. Buy a Connect4.
There will always, always be down time on a holiday. Be that at the end of a long day or the morning after a big night when sightseeing just feels a bit too hard.
The best way to disassociate boredom with staying at your house is to have a few things to hand which are great for killing time.
Everyone in the world knows how to play Connect4 and while you wouldn’t think it, it
makes for quite a good spectator sport.
It’s also an unexpected find, so to refer to the most overused term in marketing, this is really playing in the whole ‘surprise and delight’ arena.
People associate positive memories with times that were social, they laughed or they weren’t sitting still twiddling their thumbs. So basically, everything Connect4 represents. Plus, everyone loves a bit of nostalgia, so when it comes to writing up the post stay review, you’ve played a strong hand.