Don SmithInnovation is NOT Dead — It’s Destructive!The pundits are at it again. Last week the Wall Street Journal introduced its series “The Innovation Paradox.” The first article, “The…Dec 12, 2016Dec 12, 2016
Don SmithThe Moment of Truth: A Co-creation Perspective“Words are made for a certain exactness of thought, as tears are for a certain degree of pain. What is least distinct cannot be named; what…Nov 17, 2016Nov 17, 2016
Don SmithUntil Knowledge Becomes PerfectIgnorance must be excused in the human existence because human knowledge can rarely be perfect. But it’s hard to excuse ignorance when it’s…Mar 8, 2016Mar 8, 2016
Don SmithTweak to the Operating Model Eating the World“Today’s fastest growing, most profoundly impactful companies are using a completely different operating model. These companies are lean…Jan 25, 2016Jan 25, 2016
Don SmithInnovation — What it is, and is NOT“You keep using that word, I do not think it means what you think it means.”Dec 28, 20151Dec 28, 20151