This so reminds me of de Postcodeloterij shit I went through after having at one point been fooled into participating. Even sending back their postal mail clearly marked with “Undeliverable -Recipient deceased” had no effect. When I finally got them to stop bothering me, their subsidiary and affiliated firms started with the same thing.
In the end, it’s only logical that HelloFresh isn’t the happy nice company they’re making themselves out to be. In the end, they’re still a company and a large one at that. Kinda sad really, to get that confirmation again and again.