Because I see one main problems with many VPN review sites. Too many options! Sure, choice is great, but there are literally HUNDREDS of VPN services out there. There is also a huge range of features, making it almost impossible to compare the Top VPN service providers with each other.
So what makes them “Premium” VPN services?
- Better, Faster Customer Support
- Faster Connections
- More Server Locations
- More Unique Features
- More Devices Supported
- Better Privacy
- Top Quality Standards
1. Better, Faster Customer Support
To be honest, lts of services have really terrible customer support. The main issue is being slow. Who wants to wait 2 days for an email response only to find out they didn’t really understand your original question?
Sometimes the customer support staff can barely speak English. Why should I struggle to understand what the help team is telling me? I need HELP!
And sometimes they’re just rude! How angry would you be if you were not sure what the problem was and someone told you it was YOUR fault and they CAN’T help you?
When you run into a tech problem you can’t solve, you’ll be much happier knowing you can rely on good tech support to solve it quickly and efficiently, rather than you having to sort through hours of blogs and wikis trying to figure it out.
2. Faster Connections
Every service in the industry will tell you they’ve got fast VPN servers. The fact is that they don’t. Only multiple tests, in different countries can give you a full view of how fast you can connect to a VPN server.
I travel a lot, and use a VPN most of the time, so the VPN services I’ve featured on Premium VPN Service have been tested in a variety of countries, including China, Enemy #1 of the Internet! My theory is that if a service can survive in China and do battle with The Great Firewall, it’ll do great anywhere in the world.
Unfortunately, there are tons of variables here, ie 180+ countries in the world and I can’t test them all. But, all networks featured on the site come with a money back guarantee.
3. More Server Locations
Yes, The US and The UK are probably the most sought out server locations. But what about Morocco? Japan? Argentina? Australia? Sometimes what makes a VPN provider the ‘best VPN service’ is just the fact that they have the server location you’re looking for. Or maybe it’s the wide variety of server options that you feel makes you more anonymous on the web. Whatever the reason, some people feel that MORE is definitely BETTER.
4. More Unique Features
Why settle for what’s standard when you can get cool stuff? Some premium VPN services have regular promotions and discounts. Some give you free software, or free privacy tools. Some places have stripped down, no frills (bandwidth saving!) mottos, while others have a cool app that makes your life easier. Easy installation, multiple price plans, and live support are just a few other cool features to look out for on the site.
5. More Devices Supported
VPNs are just for Window, Mac, and Android! Though popular devices for sure, there are many more that don’t get much attention, and it makes finding VPN clients and VPN support hard to find. Blackberry, Nokia, Symbian Devices, Tomato Routers, DD-WRT, and other operating systems/VPN routers are out there, and it takes a top-notch service to be able to provide you with proper VPN protocols and tech support.
6. Better Privacy
Privacy is a major concern these days, and the top of online privacy is a hot topic. Anyone who knows about VPN is aware that they’re one of the main tools used to keep your identity safe and your private data secure on the internet. But did you know that not all VPN services have the same privacy policies? Did you know that the level of privacy you’re able to achieve with your VPN service will depend on many variables, including which country the service bases its business?
Privacy is one of the defining factors when it comes to the difference between an average VPN service and a premium VPN service.
7. Top Quality Standards
Though this is harder to measure, as someone who’s been writing about privacy software (proxies and VPNs) for a few years now, there are some VPN services that just click. Communicating back and forth with staff, managers, billing executives, technical support, and other people within the company, I’ve come to see that some people actually CARE about their jobs and try to provide a standard that’s above and beyond what you pay for.
When a service gives you MORE than what you pay for, that’s truly a Premium VPN Service you should choose.