Gabi BuchnerTeach Your Chatbot WellEven the best of intentions might lead to bad outcomes. This is also true for chatbots. Infamous examples of chatbots gone rogue include…Apr 7, 2022Apr 7, 2022
Gabi BuchnerDo C-3PO and Pepper Have Greek Roots?Robbie Tidbits 1 — On the Origin of RobotsMay 13, 2021May 13, 2021
Gabi BuchnerinConversational AcademyThe Fine Art of Bot NamingWhen chatbots introduce themselves, one of the first things they tell us is their name. From HelloFresh’s Freddy to Lufthansa’s Elisa and…Aug 18, 2020Aug 18, 2020
Gabi BuchnerinConversational AcademyWhy bot gender mattersWhen you design a bot, creating the bot’s persona and backstory will inevitably bring up the question of whether your bot will have…Apr 15, 2020Apr 15, 2020