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CEOs have to manage expectations from above, from below, and even from within — and the sum total of these expectations is hard to comprehend, let alone meet.
…ate over an issue, and it turns out you were both saying the same thing, but using different words. Meaning is meaningful.
Getting to know someone means developing a basic relationship with them. To motivate them, you have to build trust and understanding. This is when active listening becomes a critical leadership skill.