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Gabriele Sabadini
Gabriele Sabadini

Gabriele Sabadini

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From Yes, But… by John Cutler

Individuals tend to (1) attribute the cause of action to external factors if they were the one who performed the action, but to internal factors if they witnessed others performing it (the actor-observer bias); (2) attribute others’ failures to internal factors but their own failures to external factors, and the reverse for successes (the self-serving bias); and (3) make inferences about what a person is like (e.g., “dumb,” “motivated,” “risky”) based on the actor’s observed actions, even when those actions are constrained by external factors (the correspondence bias).

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15 Things You Should Know About Product Managers

John Cutler

Why Don’t They Trust Us?

John Cutler

Wanting a faster horse doesn’t mean the customer is wrong

Justin Bauer