USABILITY ZENEX

The custom value of the ZENEX token.

The custom value of the ZENEX token is fundamentally based on the implementation of an innovative technical solution to a global problem faced by gaming services and banks with payment systems that provide online services. This problem is called «Charge Back» (dishonest payment transaction and customer chargeback).

Fraudsters and unsuccessful gamblers often use this method to recover funds spent, causing the gambling industry to incur multimillion dollar losses every day.

The issue of «fraudulent» chargebacks is now being discussed internationally and is officially categorised as «fraud».

But at the moment there are no universal solutions on the market to protect businesses from this kind of phenomenon.

Visa and Master Card’s position remains unyielding: for all payments from the card on the site of the online service, the customer can claim that the service was poor and return the money paid without any court proceedings.

The ZENEX team consulted extensively with major European banks and gaming services and then developed an innovative technical scenario combining classic bank acquiring and blockchain transactions.

A customer buys a ZENEX game coin and uses it to top up their balance in a game service. In doing so, the bona fide player receives additional bonuses and gifts, while cheaters lose the opportunity to receive Charge Back, as the blockchain transaction, from the perspective of European payment services, is absolutely indisputable proof of providing token transfer services in full.

During the first month of token release (from 21 January 2022), we received numerous requests from payment aggregators and gaming services to integrate a payment solution using the ZENEX token.

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