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Garrett Smallwood

Head of Operations & Customer Care @Redbeacon (Division of @HomeDepot). California native. Cyclist. Hustler. Future founder. http://t.co/nyvE4NauGp

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Most recommended

    What I Learned Scaling Operations at a Startup

    How we effectively scaled support from 0 — 1m+ users
    Garrett Smallwood5 min read
    Latest

    Goodbye, Redbeacon!

    Almost 4 years ago I did something insane — and really lucky —  and joined a startup. All in, there were 5 people and me in a small office…
    Garrett Smallwood3 min read

      What I Learned Scaling Operations at a Startup

      How we effectively scaled support from 0 — 1m+ users
      Garrett Smallwood5 min read

        Why I’m doing an Ironman

        I’m not insane, I’m not insane, I’m not insane…
        Garrett Smallwood3 min read
          More
          Recommended by Garrett Smallwood

          What you launch is what they get

          “It’s in the backlog”; “that’s a fast-follow”; “It’s a v2"; “not part of our MVP”; “post-launch feature”
          Itamar Orgad3 min read

            Incredible story of SEO success

            How one startup increased organic traffic by 200% in 5 weeks
            Myk Ponomarenko | myxys4 min read

              What I Learned Scaling Operations at a Startup

              How we effectively scaled support from 0 — 1m+ users
              Garrett Smallwood5 min read
                More