Been using BC3 for some months now and can honestly say it’s transformed my working habits and HAS helped calm things down. Wanted to chip in on this one as a micro business I’m usually “chatting” with myself… tend to still use email with contractors. In “real life” we tend to communicate with great subtlety in context, network and style… a chat about the same subject “at the water cooler” may be the genesis of a great project, but is inherently different to a formal “boardroom meeting”, requires different preparation and follow up… the unwritten rules are different… both have their place and value as different tools in getting the “job” of developing that initial spark to fruition.
Chatting in a campfire is ephemeral (like spoken words), message board posts feel like a first step in clarifying my thoughts (and inviting just the right input) without the burden of commitment that is a positive once a project is set out in todos. I often “go back” all the way to chat to give myself permission to just dump thoughts out of my head (and allow them to disappear unless they are plucked out of the stream).
All of this happens in various contexts of Basecamps, with further refinement possible by asking other people into the conversation. The ability to copy and paste links to other information and conversations in BC3 and beyond further adding to the mix.
I think it’s speaks to Basecamp’s integrity that they rolled campfire into the main product and basically handed that market to Slack & co. Instead of making moola from promoting a potentially harmful focus on chat as tool to run company communication instead of part of an integrated mix