Blowing Away Customer Expectations

Gary Allen Roth
Sep 5, 2018 · 1 min read

We can all easily agree that the customer is the lifeblood of our business. Despite that realization, several business owners strive to simply meet the expectations of their customers. In today’s podcast episode, I discuss how to turn average customer experiences into amazing ones. Borrowing from Michael Hyatt, I use the example of a customer lobby to show just how easy it is to blow away your customer and get them talking for the right reasons.

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Small business owner and US Army Veteran with thoughts on business, culture and relationships. Let's connect and learn from each other.

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