Gemma ByrneinWe are Citizens AdviceFinancial quicksand is popping up everywhere — what is it? And why should we be concerned?At Citizens Advice we’ve been talking a lot about buy now, pay later and the risks of slippery product design. But there’s something…Aug 24, 2021Aug 24, 2021
Gemma ByrneinWe are Citizens Advice3 missing protections for renters in England’s second lockdownEngland is due to enter its second lockdown today, and for most people, the restrictions on movement and mixing will be very similar to…Nov 5, 2020Nov 5, 2020
Gemma ByrneinWe are Citizens AdvicePost offices are at a tipping point — will they decline or thrive?Post offices are loved and valued by local communities, but their future is uncertain. In the upcoming Comprehensive Spending Review, the…Sep 10, 2020Sep 10, 2020
Gemma ByrneinWe are Citizens AdviceDown to the minute: how our data reveals the nation’s concerns in real-timeAs the coronavirus outbreak continues and the government announces new measures, there are very few ways to instantly understand how the…May 19, 2020May 19, 2020
Gemma ByrneinWe are Citizens AdviceWhat today’s data tells us: people are worried about making ends meetThis week we reported on the phenomenal increase in visits to The Citizens Advice website — last week we had 2.2 million views, making it…Mar 27, 2020Mar 27, 2020
Gemma ByrneinWe are Citizens AdviceCoronavirus: What are the concerns of the nation?The coronavirus pandemic is having an unprecedented impact on all of our lives. We’re seeing this first-hand at Citizens Advice — last…Mar 24, 2020Mar 24, 2020
Gemma ByrneinWe are Citizens AdviceBeyond the job pack4 colleagues describe what it’s like to work at Citizens AdviceMay 15, 2019May 15, 2019
Gemma ByrneinWe are Citizens Advice3 things I didn’t expect to do as a policy research assistant at Citizens AdviceIt’s a rewarding and fulfilling job — could it be your next career move?Mar 22, 2018Mar 22, 2018
Gemma ByrneinWe are Citizens AdviceAs shopping moves online, don’t leave disabled people behindThe internet is revolutionising the way we shop. Last year, UK shoppers spent an average of £1.2 billion online each week. But it’s…Mar 14, 2018Mar 14, 2018
Gemma ByrneinWe are Citizens AdviceDo post offices deliver for consumers?We visited old and new-style branches 1,800 times to find outJun 29, 2017Jun 29, 2017