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Service design and organisational change. Previously at: Social Finance, Local Digital Collaboration at DLUHC, GDS, Cabinet Office, M&CSaatchi.
Freelance #digital and #socialmedia specialist. Ex gov. #T1D. Based in #SE18
Currently Head of Experience Design at the Wellcome Trust, formerly User Research Lead at GDS, and Designer at Canonical.
Linguist, traveller, public servant. Product person @royal_greenwich. Previously @DWPDigital, @gdsteam & @ofgem. Coffee addict, brewer, happier on two wheels.
Leader — digital/product/service design/research/strategy — and mother
Lead Product Manager and gender diversity co-chair at Hargreaves Lansdown. Ex-GDS. User-centred design. Agile delivery. Choosing what not to do.
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