Thomas MacEntee
Nov 18, 2018 · 3 min read

AncestryDNA Deactivates DNA Test Kits Sold on Amazon by Unauthorized Resellers

Buyer Beware — Is it AncestryDNA Official or a Reseller on Amazon?

If you look closely at the listing, you will see that the DNA test kit is not being sold by AncestryDNA . . . the reseller is “Always Sandy” or “BLUERAYPLANETONLYINE.” Whenever you make a purchase on Amazon you should ALWAYS look at the seller for the product. Remember, you take chances on quality and delivery unless the product is being sold either by Amazon or an authorized seller.

So how does this happen? Here’s my theory: a reseller on Amazon purchases a large lot of AncestryDNA test kits when there is a sale price of $59 USD or $69 USD and then offer them at a price of between $79.99 USD and $82.99 USD on Amazon. For the consumers this appears to be a good price during a time when AncestryDNA is not running an official sale on their site. PLUS there’s free shipping (in most cases) if you have an Amazon Prime Membership.

But do you really know what you are getting? Have you click on the reseller’s name to check their feedback as a reseller which is different than the ratings posted for the actual item?

Warning from AncestryDNA on Amazon

Here is the warning from AncestryDNA which has started to appear on listings of AncestryDNA test kits on Amazon sold be resellers:

WARNING: AncestryDNA highly discourages the purchase of our DNA kit from unauthorized resellers. To ensure the best experience and service, please purchase directly from AncestryDNA Official. DNA kits that are fraudulently purchased and then resold through Amazon may be deactivated by AncestryDNA, and may not be eligible for a refund.

If you search for AncestryDNA on Google, you will find MANY different offers, many of them of a dubious nature. It also appears that people are purchasing AncestryDNA during a sale and then reselling on Ebay. Some Ebay consumers have found that such tests are not valid when it comes time to activate the test online — see a recent May 2018 conversation at Ebay HERE.

AncestryDNA Affiliate vs. Reseller

DNA Bargains is an official AncestryDNA Affiliates which is much different than being a reseller. A reseller usually stocks inventory of a product and handles fulfillment on its own or through a third-party. An AncestryDNA affiliate has to be approved by Ancestry, has to abide by strict marketing and disclosure terms, and does NOT stock inventory or handle shipping fulfillment.

DNA Bargains will never post AncestryDNA offers that are from an unauthorized AncestryDNA reseller.

Should You Worry About Counterfeit AncestryDNA Test Kits?

At this time, I’ve not seen nor heard anything about AncestryDNA (or any other major DNA vendor) having their products counterfeited. However, it is your duty as a consumer to always look at ratings, feedback, and to know from whom you are purchasing that DNA test kit.

In addition, for genealogical research purposes, always stick with the “Big 5” DNA test kit vendors: 23andMe, AncestryDNA, Family Tree DNA, Living DNA and MyHeritage DNA.

For more information about DNA test scams, read DNA Tester Beware! Watch Out for These DNA Testing Scams and Sales Tactics here at DNA Bargains.

Thomas MacEntee

Written by

Genealogy author and educator, serial entrepreneur in the family history industry, founder and CEO of Genealogy Bargains, DNA Bargains and Abundant Genealogy