The State of UX in 2016
Fabricio Teixeira
1.3K44

A good, agile UI and UX is central to an application’s success. Moreover, integrating mobile support has become crucial, especially when most customers engage with companies using mobile platforms. A lot of businesses have realized that having a mobile app for their product/brand or service can be extremely rewarding. I believe that having live chat and support built within the app can more convenient for both the developer and the app users. Both parties can interact without having to leave the app and issues can be resolved quickly. We have recently launched a support desk, devContact (www.devcontact.com), that performs these exact functions. The developers and companies that have integrated this solution to their apps have confirmed that they have witnessed a happier and more loyal app user base. The best part is, it is absolutely free! Great post! :)

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