The Puerto Rico Digital Service

A Puerto Rico Digital Service is a fundamental step in providing what Puerto Rico needs: transparency, efficiency, and economic development. The PRDS will be a cadre of highly talented digital teams who will be in charge of transforming Puerto Rico to a “native digital” government, so that it can better serve its citizens at a significantly more efficient and at a much lower cost than how it serves citizens today.

PROMESA’s success depends on its ability to establish a Puerto Rico Digital Service with top-caliber talent and a government-wide coordination of IT investment and implementation that ensures proper delivery of information and services. Puerto Rico’s long-term success requires the PROMESA Board and the local Government to work together and use US Digital Service best practices in E-Government as an opportunity to reinvent government services, with a focus on responsiveness and user collaboration to ensure much needed transparency, savings and efficiency, while providing a foundation for economic development in “native digital” form.

The Puerto Rico Digital Service, in short, will allow Puerto Rico to leapfrog into a brighter future by leveraging the experience and wisdom of the USDS to implement a test bed for the use of digitally-enabled government services throughout the entire island.

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