Gihan MunasingheinState of the ConversationMulti channel bots — you’re doing it wrong!It’s increasingly accepted that companies need to provide services to their customers wherever their customers are, and messaging and bots…Sep 20, 2016Sep 20, 2016
Gihan MunasingheinState of the ConversationBot Builders: 6 lessons we’ve learnt, so you don’t have to!I was fortunate enough to spend some time recently with a large group of developers talking about to go about building a bot. What struck…Aug 4, 20162Aug 4, 20162
Gihan MunasingheinState of the ConversationSingle purpose vs multi purpose bots: which is best?Last week, Converse.AI held the inaugural Bots: The State of the Conversation event in London. This was a highly targeted event with…Jul 14, 20161Jul 14, 20161