On a mission to empower 1M support teams with Ai - Founder @ BotSupply.ai & Jatana.ai
Customer service agents are the unknown heroes of every company. Vigilantes from the shadows who silently do their daily job of saving the company from angry, frustrated, and disappointed customers.
Fact #1: Every employee, whatever the work is, must possess certain skills in order to properly do their job and master them to excel at it.
Having a successful, efficient support center takes a lot of work. First, you need to find the right staff. Then, you interview the applicants that seem like the best fit for the role and eventually have all the positions filled with…