This is embarrassing and shows a total lack of discipline and focus. Working on “dApps” while your site is down for hours whenever the price spikes. Not implementing SegWit which would save your users real money on fees. I have been a long-time customer but I stopped using Coinbase/GDAX and moved to Gemini.
Coinbase needs a new CEO. At minimum, you need to bring on Pierre Rochard as an advisor to help you fix these issues. Coinbase used to be a leader in this industry, now it’s a joke.