…othered to contribute new feature ideas because we had little faith they’d make it into the roadmap. We treated our team members like pixel pushers and code monkeys, and unsurprisingly, they ended up not caring about the product.
Gmail, Google talk, AdSense and Google News are some of the successful projects that were born out of the Google’s famous “20% policy”. This allows employees to use up to 20 percent of their workweek at Google to pursue their own projects.
You can remove handoff waste by making a slow handoff fast. Or you can remove it by expanding your team to include the people to whom you were handing off work.