I’m an attorney and rely on a company to send me up to the moment information regarding my clients. Yesterday, for more than 10 hours, I was unable to access their website because each time I tried, I was diverted to your website. This happened very abruptly and threw me. Your website kept asking for my password and for financial information in order to sign up for your service in order to access my contact.
I’m somewhat tech savvy and could not find a way around the Clef site which kept asking for my password and financial info. It was after 7:00 pm and I was unable to reach anyone. It was so unusual, I didn’t type in any information, but I’m a sleuth, so proceeded to do my due diligence.
I lost money and clients trying to figure out what was going on and sent some pretty nasty e-mails at about 1:30 this morning.
Suddenly, at 6:00 a.m., it stopped and everything returned to normal.
Company was freaked, I was distraught . . . I researched Clef, spoke to security. Both said that you are on the up and up.
Why/how did this happen? I have never heard of Clef, either has the company with which I work. (I suspect that you have heard from them by now . . . I want a record, so of course, this message will be recorded.)