Messaging Apps — the new paradigm

typical messaging interface
text interface
early GUI desktop

Conversational User Interface (CUI) is the new UI.

  • Simplicity: just say what you need and get information
  • Ubiquity: use one messaging app (potentially SMS) as an interface to many services
  • Seamless Control: type, talk, listen, …
  • Natural Language Processing (NLP)
  • Voice-to-text
  • SMS and voice gateway services
  • Auto-response frameworks (‘chat-bots’)




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