After being at Babylon for two weeks the first project I was given was to enable our members to book their own face-to-face (F2F) appointments.

Why this mattered
We started providing F2F appointments as part of our full clinical service offering, when we launched GP at Hand back in June 2017. F2F appointments accounted for ~15% of total GPaH appointments and were arranged via a call with support. …

Georgia Kent-Braham

Design Manager at Marshmallow

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