Product designer -
Many times we had observed our customers wrestle with a screen full of numbers, trying to identify what was important. To avoid falling into this trap on our next design, we devi…
…ur next design, we devised a means of succinctly summarizing the key take-aways into what we called Natural Language Summaries — a set of plain English expressions that combined our product’s key metrics into an easy to digest sentence.
Using tapping is a simple way of imposing a secondary load on the user. If the study participant’s concentration is focused at processing information other than tapping, it is hard for participants to apply the concentration needed to execute the tapping task. — Miyake (2004)