Don’t Miss Out The Ultimate Guide to AI Community Building.
We are all struggling to create an engaging community, right? What if the creator and students could imagine an AI-powered community platform where we could custom brand, create courses, and sell them?
That’s what Circle is all about.
What is Circle?
Circle is a versatile platform that empowers creators and brands to construct captivating and monetizable communities. By leveraging the immense potential of artificial intelligence (AI), Circle offers a range of innovative features and tools that facilitate seamless connections and elevate the community-building experience.
With Circle, creators can effortlessly engage with their audience, share valuable content, and effectively monetize their work. The platform provides a seamless and customizable environment, allowing creators and brands to foster meaningful interactions, drive active engagement, and unlock new avenues for growth.
Whether you’re a content creator, brand representative, or community manager, Circle equips you with the necessary tools and support to cultivate thriving communities and accomplish your goals.
Community AI
In the ever-evolving landscape of creators and brands, the ability to construct engaging and monetizable communities has become paramount. At Circle, it recognizes the vast potential of artificial intelligence (AI) in empowering individuals worldwide.
It is with great pride that Circle introduce Community AI — a revolutionary suite of AI capabilities seamlessly integrated into Circle. This groundbreaking technology aims to facilitate profound connections within communities, empowering creators and brands to thrive like never before.
Community AI encompasses three key components:
1. Content Co-Pilot
2. Automated Transcriptions
3. Activity Scores
Let's Explore the Key Components of Community AI:
1. Content Co-Pilot: Your Writing Companion Extraordinaire
The Content Co-Pilot stands as an AI-powered writing companion, working hand-in-hand with the text editor for posts and lessons. It serves as a guiding force to conquer writer’s block, refine content, and elevate your writing process to new heights. With the Co-Pilot’s remarkable capabilities, you can generate content ideas, craft compelling paragraphs, and distil complex concepts into concise summaries — all in a conversational tone.
The Co-Pilot streamlines the content creation process, eliminating the need for external tools to generate content ideas. Say farewell to creative roadblocks and embrace the seamless creation of engaging posts and lessons within your community.
To enhance the Co-Pilot’s responses within your community, provide a concise description of up to 255 characters, highlighting the essence of your community within the Community AI settings.
2. Automated Transcriptions: Unlocking the Power of Video
The cutting-edge automated transcriptions feature revolutionizes the way your videos are experienced within your community. When you upload a video as part of a post or course lesson, Community AI seamlessly generates accurate transcripts and closed captions in your preferred language.
The benefits are immense — enhanced searchability, accessibility, comprehension, and discoverability. The generated transcription makes your video easily searchable within your community in just minutes. This means that individuals searching for specific keywords mentioned in your videos will be effortlessly directed to the relevant post.
Additionally, transcriptions and closed captions break down barriers, making your videos accessible to a broader audience, including members with hearing impairments, neurodivergent individuals, and non-native speakers.
The inclusion of a transcript viewer empowers community members to follow along, search within the transcript, and conveniently navigate to specific moments in the video. Even external search engines index your video posts if your community is publicly accessible, amplifying their reach and discoverability.
To customize the transcription experience, access the Community AI settings, navigate to the Automated Transcriptions section, and utilize the Language dropdown menu to select your preferred language.
3. Activity Scores: A Window into Community Engagement
Activity Scores are a powerful tool that grants you invaluable insights into community engagement and the effectiveness of your content and engagement initiatives. The advanced machine-learning model generates activity scores for each community member every week. It analyzes their activity over the past 30 days, taking into account several factors you have enabled within the AI settings.
These factors include:
- Presence: Measuring the frequency of visits per day and the total number of days visited within the past month.
- Contribution: Assessing the impact of likes and event RSVPs recorded during the same period.
- Participation: Quantifying the number of posts and comments made by community members within the last 30 days.
- Connection: Evaluating the level of engagement through active direct message (DM) conversations initiated within the same time frame.
The Responsible Utilization of Community Data:
Circle holds the privacy and security of your community members’ data as a top priority. Each component of Community AI is designed to utilize specific information exclusively when enabled. Here’s how it works:
- Content Co-Pilot: The AI analyzes data intentionally provided by users within the text editor, ensuring a seamless writing and editing experience without compromising privacy.
- Automated Transcriptions: Transcripts and closed captions are generated by processing the video content uploaded by users, maintaining the confidentiality of textual content.
- Activity Scores: Their machine learning model examines member metadata, such as visit frequency, posts, comments, and likes, to generate activity scores. It’s important to note that the actual textual content of posts, comments, or messages within your community is not utilized for this purpose.
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How does the content co-pilot work?
When it comes to tackling content creation challenges, the Content Co-Pilot is your trusty companion. This remarkable tool effortlessly generates content ideas, crafts engaging paragraphs, and provides concise summaries in a conversational tone. Its purpose is to simplify the content creation process for the dedicated posts and lesson editors within your community, ensuring that you overcome any obstacles that may come your way.
Using the Co-Pilot in a text editor opens up a world of possibilities for content creation. Here are some valuable ideas to make the most of this powerful tool:
1. Generate Fresh Ideas: Get the AI’s creative juices flowing by asking it to generate innovative ideas for your posts and lesson topics. Let it spark your imagination and provide new perspectives that captivate your audience.
2. Craft Engaging Paragraphs: Need an attention-grabbing introduction, a compelling conclusion, or additional paragraphs on a specific topic? Simply request the AI to generate them for you. It’s like having a talented co-writer at your side.
3. Summarize with Ease: Writing about complex subjects? The AI’s ability to generate a concise summary of your content is a game-changer. It helps you break down complex ideas into easy-to-understand bits, making your writing clearer and easier for others to understand.
4. Enhance with Additional Resources: When working on a lesson or post, leverage the AI’s vast knowledge by asking for supplementary resources. It can provide valuable references that bolster your research and add depth to your content, making it even more informative and engaging.
5. Energize Course Activities: Make your lessons interactive and dynamic by seeking AI’s assistance in generating ideas for activities and quiz questions related to specific topics. It adds an extra layer of excitement and engagement for your learners.
6. Polish and Refine: Need to fine-tune your content? The AI is here to help. Ask it to improve, simplify, or expand your writing, and witness how it enhances the overall quality and impact of your work.
To manage the Co-Pilot feature, simply navigate to the Settings menu by clicking on the community name or logo in the top-left corner. From there, access the Community AI tab within the Settings menu, where you can easily configure and optimize the Co-Pilot to suit your preferences.
Unlock the full potential of the Content Co-Pilot, and let it be your writing companion, inspiration, and editor all rolled into one. Your content creation process will never be the same again.
To optimize the Co-Pilot’s responses within your community, it is highly recommended to provide a concise description of your community (up to 255 characters) in the Community AI settings. By offering insights into the nature and essence of your community, you allow the Co-Pilot to generate more tailored and relevant content. This enables a deeper understanding of your community’s specific needs and preferences, resulting in more valuable and impactful Co-Pilot responses.
How to Draft content?
To use the co-pilot inside a post or lesson:
- Type the forward-slash (/) command and select Co-pilot.
2. Choose an option from the dropdown and complete the prompt, or type your custom prompt in the field.
3. Once the content is generated, you can type an additional prompt in the field to continue generating content. To close the co-pilot, click anywhere on the screen or use the Esc key on your keyboard.
For example, let’s ask the co-pilot to provide us with an outline of Albert Einstein’s theory of relativity.
How to Edit Content?
When you have already drafted content for a post or lesson, you can use content co-pilot to enhance it.
1. Enhance and Simplify: Request AI to improve the quality of your writing, ensuring clarity, coherence, and impact. It can also simplify complex language, making your content more accessible to a wider audience.
2. Correct Spelling and Grammar: Let the AI act as your vigilant proofreader, detecting and rectifying any spelling or grammar errors in your content. It ensures your writing is polished and professional.
3. Summarize Concisely: Need a condensed version of your content? Ask the AI to summarize it in a few lines, capturing the essence of your message without compromising its meaning.
4. Adjust Length: Whether you need your content to be shorter or longer, the AI is up to the task. Specify your desired length, and it will efficiently modify your content while maintaining its coherence and effectiveness.
5. Translation Assistance: If you require your content to be translated into a different language, simply ask the AI to work its magic. It can seamlessly provide translations, enabling you to reach a broader global audience.
6. Custom Prompt Editing: Take control of the editing process by providing a custom prompt. Specify the changes or improvements you desire, and the AI will tailor its suggestions accordingly, ensuring your content aligns with your vision.
To edit your content:
- Select the text and click Co-pilot in the formatting toolbar
2. Select an option from the dropdown and complete the prompt, or type your custom prompt in the field.
After the content is generated, you have two choices:
1. Replace selection: Use the new content to replace the text you have selected.
2. Insert below: Add the newly generated content below the selected text.
How do automated transcriptions work?
When you upload a video in a post or course lesson, the automated transcription feature swiftly generates the transcription and closed captions for you.
Here are some essential points to keep in mind regarding automated transcriptions:
- You have the flexibility to enable or disable closed captioning and transcription for a specific video, depending on your preferences.
- Choose from a range of available languages that match the language used in your videos, ensuring accurate transcriptions.
- If you have a custom transcript in the WebVTT file format, you can easily upload it for your video.
- Transcripts are prominently displayed within the community search results, making it effortless for members to find relevant content.
- Additionally, members can toggle closed captioning on or off for the video, allowing them to customize their viewing experience according to their needs.
How to manage transcript visibility?
To effectively manage the visibility of transcripts and closed captions for a specific video, follow these simple steps as an admin:
1. Hover over the top-right corner of the video.
2. Click on the Transcription icon.
3. Toggle the Enable transcription switch to turn it on or off according to your preference.
4. Once you have made your selection, click on the Save button.
How to download the automated transcript
To easily obtain a WebVTT file of the transcript, follow these steps:
1. Hover your cursor over the top-right corner of the video and locate the Transcription icon.
2. Within the Automated Transcript option, click on the Download .vtt button.
3. The transcript file will then be promptly downloaded to your device, ready for your convenience and use.
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How to upload a custom transcript
If you have a custom transcript in a file format other than .vtt, it’s necessary to convert it to the appropriate format before uploading. Here’s how you can upload a custom WebVTT file of the transcript:
- Hover over the top-right corner of the video and locate the Transcription icon.
2. Click on the Transcription icon to reveal the options.
3. Select the “Upload a custom transcript” option.
4. Click on the “Upload .vtt file” button to initiate the file upload process.
5. Once the file is successfully uploaded, remember to click on the “Save” button to confirm and finalize the process.
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How to view Transcript?
When transcription is enabled, all members of your community will have access to a convenient option to view the transcript located at the bottom of the video.
To open the transcript viewer, simply click on the “Show transcript” button beneath the video. This action will open a transcript dialogue where you can easily navigate by scrolling through the transcript. Additionally, you can click on specific moments in the transcript to jump to that particular point in the video.
Also read: 7 Strategies for Building a Thriving Online Community with Circle for Free
For a more immersive experience, you can expand the transcript to a fullscreen view by clicking on the Expand icon. In this expanded view, you’ll have the video displayed alongside the transcript. Moreover, the presence of a search bar allows you to quickly locate a specific moment within the transcript by entering relevant keywords or phrases.
How to view closed captions
The video offers closed captions that are generated either through an automated transcription or a custom transcription uploaded specifically for that video.
By default, the captions are set to the “Default” option, which is automatically selected when the transcript is generated. To manage the visibility of the captions, simply click on the Gear icon and choose the “Captions” option. From there, you can modify your caption preferences as desired. It’s important to note that any changes you make to the caption settings will only affect the uploaded videos within your community account.
How do member activity scores work?
Activity scores provide valuable insights into the engagement levels of your community members. They allow you to:
- Measure what truly matters: Customize the factors that align with your definition of member engagement and utilize activity scores to gain a deeper understanding of how engaged your community members are.
- Take meaningful action based on insights: Once you have identified highly active members, you can show your appreciation by acknowledging their contributions, assigning them special member tags, or extending exclusive invitations to events or areas within your community.
Conversely, for less engaged members, you can tailor your communication and implement strategies to re-engage them. For instance, consider setting up a targeted workflow to reach out to these members with compelling requests or offers, or simply seek their valuable feedback.
Understand score generation
Activity scores are measured on a scale of one to ten, where a score of ten indicates the highest level of engagement. The advanced machine learning model diligently updates the activity scores for each of your community members on a weekly basis, precisely every Sunday.
In order to generate these scores, Circle thoroughly analyze the activity data of your community members over the past 30 days, considering a range of factors that contribute to their engagement. These factors include the frequency of their presence, such as the number of visits per day and the total number of days visited within the last 30 days.
Additionally, it assesses their contribution by tracking metrics such as the number of likes and event RSVPs they have made during that period. They also take into account their active participation, which involves evaluating the number of posts and comments they have shared within the community.
Furthermore, Circle consider the extent of their connection with others through the number of active direct message (DM) conversations they have initiated in the last 30 days.
Once it gathered and analyzed this data, it ensures that individual member scores are not evaluated in isolation. Instead, they benchmark their activity data against the aggregated activity data of members across all other communities on Circle.
This allows it to adjust the scores, taking into consideration the relative levels of activity and any seasonal variations that may impact engagement patterns. Adopting this comprehensive approach provides you with a meaningful and accurate representation of your members’ activity levels within the context of the broader Circle community.
After conducting the analysis, the data of individual community members is compared to the activity data of members across all other communities on Circle. This benchmarking process ensures that the activity scores are adjusted to reflect the relative levels of engagement and the influence of seasonal variations.
When you enable activity scores, all four factors contributing to the scores are automatically activated. However, you have the flexibility to customize the scoring system according to your preferences. From the Community AI settings, you can choose to enable or disable each individual factor, thus including or excluding its impact on the overall average activity score. These adjustments are made in real-time, ensuring that the scores accurately represent the engagement levels of your community members.
By hovering over the assigned activity score of a member, you gain access to a breakdown of each factor on a scale of one to ten. This breakdown provides a detailed view of the member’s performance in each specific area. Ultimately, the final activity score is calculated as the average score across all enabled factors, providing a comprehensive overview of the member’s overall engagement within the community.
How to view activity scores
As an admin in your community, you have exclusive access to view the activity scores of your members. These activity scores provide valuable insights into member engagement and can be accessed from the following areas within your community:
1. Member Management : In the member management section, you can easily view the activity scores of individual members. This allows you to assess their level of engagement and identify highly active participants within your community.
2. Member Directory : The member directory provides a comprehensive list of community members, along with their corresponding activity scores. This feature enables you to get an overview of member engagement across the entire community, making it easier to identify and connect with active contributors.
3. Member Profiles : When you visit a member’s profile, you can find their activity score prominently displayed. This gives you a quick snapshot of their engagement level and helps you understand their level of participation within the community.
4. Workflows : Activity scores can also be integrated into workflows, allowing you to automate certain actions based on a member’s engagement level. With this feature, you can create customized workflows to send targeted messages or rewards to members based on their activity scores.
By having access to activity scores in these areas, you, as an admin, can make informed decisions, recognize active members, and implement strategies to enhance community engagement.
Member Management
You can view and filter members using activity scores in the member management area. To view the score breakdown, hover over the activity score next to a member’s name.
To filter members:
- Click the community name or logo in the top-left corner and select Members from the menu.
- Click Add filter and select Activity score.
- Use the slider to select the score range and click Apply.
Member Directory
Similar to the member management area, you can filter the member directory using activity scores.
Member profiles
When viewing the member profile in the community, you will see an activity score displayed in the About tab.
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