To Understand the Healthcare System, Follow the Money

Healthscape: Where Your Health Dollars Go [Designed 2019 by Edwin Choi and Juhan Sonin, GoInvo]

Supporting patients

Open source is something that anyone can change and share, because it’s publicly available under a generous license.

Digital services can scale more readily than human doctors.

While the Web 2.0 period established user experience, it was the release of the iPhone in 2007 that truly took the profession everywhere.

In 2001, the creation of the consultancy Adaptive Path brought a surge of formality to user experience.

The Gift of Friendship (1906) by Mikalojus Konstantinas Ciurlionis

Healthcare is a utility, a human right, and too damn important to be secret.

The age of user experience formally began with Dr. Donald A. Norman titling himself “user experience architect” at Apple in 1993.

In the beginning, there were engineers making software.


Designing the future of healthcare (

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