Don’t get me started on Jira!

Jira is the most flexible project management system one can imagine. It’s a whole platform. It can be easily and elegantly adapted to any business or or development process. It has extensive support for any specific types of tasks, bugs, projects, teams and the relationships between them.

This sounds amazing, until you see it in action.

Jira was there when I worked for public companies with thousands of members and hundreds of projects, with dozens of teams and intricate processes. It was also there in the 8 people startup with one project.

Without exception, sooner or later, it became a frustrating experience where nobody is happy with the process and every task feels like an obstacle course.

Photo by Abel Tan Jun Yang from Pexels.

It feels like a bazaar where you can find everything for everyone but you have no idea where to start and how to navigate it. And I don’t mean one of those millions of spices, colors and textures kind of places. No, I mean the other kind, the I don’t even know what I bought, everyone’s trying to con-me, just take me home and let me shower kind of places.

And all the time you have the feeling there are multiple people shopping for the same grocery list.

As the product guy, I usually get involved and clean the mess when possible. So, while trying to stay away from it, I learned a lot about what Jira can do, its integration, configuration and security options, and so on. I got to the point where I’m probably the Jira guy in the team, despite me hatting its guts and not wanting to touch it anymore.

If I’d start a project today, it would be with Trello or Assembla.