An open letter to Medium Staff (cc: Ev)
SF Ali
17526

Stop asking Medium for stuff. It doesn’t work. Last year I asked Medium for footnotes. Other users asked for features that would make this a more robust publishing platform.

Medium apparently took these requests to mean that the natives were restless and needed pacifying. So instead of having programmers tweak the code to give users what they wanted, Medium responded with — ta da — a community outreach program.

I took their surveys and nothing ever came of it. You get tired of pissing in the wind. So I stopped responding to initiatives like the one that asks about my overall impression of the content of my reading list. Now I just go with the flow.

Medium is a wonderful platform if you don’t expect too much from it.

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