Ex web design, UX with some 50 websites as @gravity7 during the UX heyday, then CX lead at Deloitte Digital for 5+ yrs. Coming out of the Great Resignation because AI is a genuinely exciting and first time since birth of social networking to combine interests in sociology/linguistics with tech and design/user experience.
I previously developed social media and social networking UX concepts I called SxD, or Social Interaction Design. The UX for AI will be social again, but differently so.
Stanford '88, International Relations. Born and raised in Edinburgh, family in Singapore, Germany, Spain, and Ohio.