Assessing and Enhancing Store Customer Experience Way before the corporate world was introduced to us, before presentations and cadence calls occupied our evenings, trips to the local market with our moms or visiting the nearby city center with friends graced our days. Surely a lot of us recall the bustle…

In this new age where the cogs of technology are ever turning, it gets a little overwhelming when we realize just how fast the world has become. Sometimes we need to look around and notice, though invisible, that some things slip by us and we only find out later that…

When I recently visited my parents’ village in North Eastern India ‘s Manipur, like any person who had enjoyed same day delivery and food apps in the city, I was distraught that I couldn’t get the cute sweater delivered to my doorstep in 1 day, or that my village didn’t…