Sep 6, 2018 · 1 min read
That’s a good point, Alejandro.
Some additional factors we consider when studying the user role might involve asking questions like:
For this particular role, what goals does the user have? What questions do they need to have answered?
How much time does this user have to spend in the system?
How analytical are they?
…
The user’s role with the product (aka what they are doing in the system and what they do & do not have access to) is crucial for us to understand in conjunction with certain aspects of their persona.
Thanks for your comment!
