This. Is. Valuable. Information.

guillaume cabane 0f Segment’s advice in particular is so clearly on-point that it’s hard to admit that I hadn’t at all seen things that way in my own Growth process. Of course we want a unified customer experience… but I had begun to believe that each channel had to have it’s own specialist.

And I second the Quora channel that Arjun Naskar at Remind gave. Any community platform that is dedicated to educating and creating value like that is one to invest in.

Great post Nick deWilde!