What Is Going On With Retail?
Nicole Dieker
2713

Paul Constant just wrote an essay on the death of retail and one his key points is that shopping IRL is not a very enjoyable experience anymore because sales associates push credit card applications on shoppers to an annoying level. I went to Nordstrom Rack on Saturday and the cashier asked me sooo many questions (zip code, email, phone number?) and kept asking me to open a credit card with them. I really can’t blame them either because I know it’s their job, but that’s the kind of thing I don’t have to deal with if I just buy online.