Nice post. Thanks for sharing your experience. Am wondering if you can give me some guidance for my situation. I’m what they’d call an “early adopter” of Aadhaar Card — I got mine in 2012. At the time of enrollment, I don’t recall whether they asked me for my mobile phone number or not. Anyway, I recently found out from UIDAI website that no mobile number is linked to my Aadhaar #. I learned that I had to visit a physical enrollment center to get this done. I went to a center listed on UIDAI website. They did whatever they had to do* and gave me a receipt with a certain URN (Update Request Number) printed on it. Several days later, nothing happened. I went to Update Status section of UIDAI website, entered my URN, got a response that my URN was not valid. Since my URN was printed on a UIDAI paper, I didn’t even know what the heck this error message meant. I sent an email to the UIDAI help desk email address. A few days and many reminders later, I got a reply asking me to submit my Enrollment # along with date and timestamp. I did that. A few more days and many more reminders later, I got an email saying my request for updation was rejected. “Reason: Apply again”. I replied back asking what was the problem with my previous application, which other enrollment center I should visit, etc., but I haven’t got any response. I even tweeted to UIDAI and there’s no response to that either. I reached my wits end and decided to give up on this update request for now because I don’t have a pressing need for it as of now. But I’m sure that, sooner or later, a pressing need may suddenly develop. Therefore, I thought of leaving this comment with a request for your guidance as soon as I read this post. Thanks in advance.
*: The enrollment center didn’t take my fingerprint. Instead they used the iris scanner. During the update request process, I didn’t get any OTP on my mobile phone. Just thought of mentioning this in case it gives you a hint as to what might have gone wrong.