Guy TONYEinVoice Tech GlobalAPIs — All You Need To Know As A Conversation DesignerFind out what APIs are and how you can design around them in a conversational product with a three steps framework.6 min read·Sep 22, 2021----
Guy TONYEinVoice Tech GlobalDesigning Accessible Chatbots: An IntroductionLearn how to use inclusive conversation design to make chatbots more accessible for visually impaired users and better for all.6 min read·Sep 7, 2021--1--1
Guy TONYEinVoice Tech Global5 Tests To Audit And Improve The Accessibility Of Your ChatbotWith a growing number of businesses and organizations using Chatbots on their website, we wanted to provide a framework for accessibility7 min read·Sep 7, 2021--1--1
Guy TONYEinVoice Tech GlobalThe Difference Between Entities and Slots: A Definitive AnswerConversation designers are often confused by slots and entities. by the end of this article, you’ll know the difference between the two…6 min read·Sep 3, 2021----
Guy TONYEinVoice Tech GlobalMachine Learning Confidence Scores — All You Need to Know as a Conversation DesignerLearn how confidence scores impact a conversational experience and practical techniques for Conversation Designers to mitigate that impact7 min read·Aug 25, 2021--1--1
Guy TONYEinVoice Tech GlobalHow Product Builders Can Mitigate Bias In Conversational AIA story of how product builders can mitigate the bias in conversational AI6 min read·Jul 2, 2020--1--1
Guy TONYEinVoice Tech GlobalLessons From Early Adopters: Best Voice First Products In Healthcare, Finance and AutomotiveVoice is going to be big. What does it mean for your brand? Overview of major industries adopting successfully adopting Voice.6 min read·Feb 23, 2019----
Guy TONYEinVoice Tech GlobalLooking back at the Voice Summit todayIntroduction of the three parts series looking back at our experience with Voice with a focus on market, use cases and practitioners.2 min read·Dec 16, 2018----
Guy TONYEinVoice Tech GlobalSmart Speakers Market AnalysisFirst article in a three parts series of the key themes from the Voice Summit ‘118 with today’s perspective5 min read·Dec 16, 2018----
Guy TONYEinConnected3 Takeaways from Alexa Dev DayKey tools and practices for the creation of effective Alexa skills7 min read·Mar 5, 2018----
