If you spend much time in hotels please raise your hand.
If you spend much time in hotels please raise your hand. Oh, OK you do, that is great. Now tell me would you prefer to communicate with the hotel and receive practical information from the hotel via email, phone or text?
Mobile Texting for Hospitality
No other industry beyond hospitality can benefit more from mobile text messaging! Hospitality is all about personalized services for hotel guests. The guestext service was created specifically for the travel, hospitality and meetings/events industries. …
guestext for Hotels and Event Planners
During some meetings at the IMEX America conference this week in Las Vegas guestext was well received and viewed as an effective and beneficial tool for connecting with guests and attendees to build a more personalized relationship. We look forward to connecting with hotels, planners and DMOs to help them implement guestext. guestext is a fundamental easy to use tool to help respond to guest, attendee and visitor expectations. And, of course, to deliver repeat and new business.
What is personalization and how does a hotel achieve guest personalization through text messaging?
A hotel builds its reputation through guest endorsement and personalized services create a better guest experience. A better hotel guest experience is created through responses to guest questions and requests and this requires personalization from the hotel staff. The guestext messaging platform provides a convenient, personalized and easy to use method for a hotel to provide better personalized responses to guest requests and therefore a better guest experience to deliver guest retention, endorsements and repeat business.