We’ve found this to dovetail nicely with another phenomenon we’ve observed: When a team has a clear definition of a problem, solutions are often easy. Usually, the biggest source of trouble with defining solutions comes from unclear problem definitions. By making the problem the centerpiece of the strategy, more resources will be available to help wit…
But with Bruce’s Themes, the product strategy team would research why customers want to move their data to Salesforce. How does it make their life easier? Might it be even better if the data could move in both directions? How up to date does the Salesforce data need to be? What happens after it gets into Salesforce? What’s the bigger problem that needs solving?