Guillaume RacineReturn Magic joins Shopify to make returns magical for everyoneWritten by Guillaume Racine & Raff Paquin — June 26, 2018Jun 26, 20181Jun 26, 20181
Guillaume RacineinReturn MagicOnwards and upwards2018 is off to a good start. The last few months at Return Magic felt like a tornado with a flurry of developments on the product, growth…Apr 26, 2018Apr 26, 2018
Guillaume RacineinReturn MagicInfographic: The state of ReturnsHere is a little known fact among online retailers: the return touchpoint is central to building brand value and to grow customer lifetime…Feb 6, 2018Feb 6, 2018
Guillaume RacineinReturn MagicHow to make returns your competitive edgeReturns are the new normal in 2017. The online retail landscape has been shifting fast this year. The world of e-commerce is reaching a…Nov 1, 2017Nov 1, 2017
Guillaume RacineinReturn Magic6 strategies to make the most of your return touchpointIn 2017 the returns landscape is evolving quickly. A combination of consumer trends are making returns more challenging than ever before…May 21, 201714May 21, 201714
Guillaume RacineinReturn MagicCustomer Spotlight: Mugsy JeansImpact: UX-driven return experience for optimal shopping experience.Apr 10, 2017Apr 10, 2017
Guillaume RacineinReturn MagicCustomer Spotlight: LunyaImpact: Massive time savings via automated return labels.Apr 10, 2017Apr 10, 2017
Guillaume RacineinReturn MagicCustomer Spotlight: Midori BikinisImpact: Increased gift card refunds and decrease cash refunds; reduced return rate.Apr 10, 2017Apr 10, 2017
Guillaume RacineinReturn MagicReturn Magic handles 10,000th return, thanks to Shopify!So this happened. We launched Return Magic on Shopify in November 2016 without many expectations. Based on our own past experience working…Mar 23, 2017Mar 23, 2017
Guillaume RacineinReturn MagicPost-Purchase: 5 techniques to increase customer value“I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.”Sep 26, 2016Sep 26, 2016
