Hahn PublicCommunicating GMOs in a TL;DR WorldTL;DR: “Too Long; Didn’t Read.”Mar 13, 2017Mar 13, 2017
Hahn PublicHow Cool is Your Water (Utility)? Building Trust in Your BrandIs it possible to create a brand of ‘coolness’ around a water or wastewater utility? If you had asked me 10 years ago, I would have said…Mar 10, 2017Mar 10, 2017
Hahn PublicFor Valentine’s Day, Four Ways to Get Customers to Show Their Wastewater Pipes Some LoveIt’s the time of year when our thoughts turn to love and romance, but there’s nothing romantic about this topic: Nasty stuff being…Feb 9, 2017Feb 9, 2017
Hahn PublicIt’s an Emergency! Three Things to Do to Reach People in a Water CrisisIn 2016 the South Texas city of Corpus Christi was mired in water safety crises that may continue into 2017. City officials have had to…Jan 17, 2017Jan 17, 2017
Hahn PublicThree Ways to Shore Up SF’s Sinking, Tilting High-Rise CommunicationIt may be the pinnacle of land use PR issues management: the 58-story Millennium Tower is the tallest residential tower west of the…Jan 4, 2017Jan 4, 2017
Hahn PublicThree Water Industry Predictions for 2017With the books closed on 2016, I am sure I am not alone in reflecting on the year passed and pensive on what 2017 has to offer, especially…Jan 3, 2017Jan 3, 2017
Hahn PublicFour Ways Utilities Can Harness the Power of MillennialsThe world of work is changing. Last year, Millennials* surpassed Gen X-ers as the largest generation in the U.S. labor force. One in three…Dec 7, 2016Dec 7, 2016
Hahn PublicUsing Water Conservation and Rate Hikes in the Same Sentence“What keeps you up at night?” is a question I often ask utility staff to help better understand their unique challenges. Lately, a…Nov 29, 2016Nov 29, 2016
Hahn PublicFive Reasons Why Big Developments Become So ControversialAt the Sept. 22 Austin City Council meeting, the council once again opted to postpone a vote regarding The Grove at Shoal Creek, a proposed…Oct 18, 2016Oct 18, 2016
Hahn PublicBoo! It’s Your Water Bill! Three Simple Ways for Water Utilities to Improve Customer BillingAs we approach Halloween, our thoughts turn to things that scare us, and many of us experience anxiety when we open our monthly utility…Oct 4, 2016Oct 4, 2016