Class 4 and Class 5 Softswitches Indispensable for VoIP Wholesale and Retail Business Service Providers

VoIP wholesale and retail businesses must consider a number of parameters in order to deliver satisfactory services at the best cost and yet make a profit. There are considerations such as server colocation for hosted services, bandwidth optimization based on implementation of the right codec, termination and, lastly, softswitches.

Those who are engaged in retail VoIP businesses need VoIP softswitches and many may think that a class 5 softswitch is adequate. It is not. This class of softswitch connects phones and devices and routes calls to the IP/ DID/SIP address and it can be used for local and long distance calls. VoIP service providers may be satisfied with it since it has IP PBX features, auto attendant, call forwarding, call transfer and video conferencing support among others that end users usually want. End users can access VoIP using their mobile devices or use standard telephones through PINless or calling card service. If this class 5 softswitch does fulfill most of the functions why bother with class 4 softswitch at all is the question. For VoIP services, if they wish to remain at a retail and local level, it is fine but if they wish to grow and expand it is necessary to consider the other option as well.

Class 4 softswitch relays VoIP traffic over multiple IP networks across international borders. If a VoIP service provider wishes to serve corporate clients then he will have to offer cheapest rate international calling facility. Class 4 features seamless conversion and transcoding with support for a range of protocols while allowing a larger number of concurrent calls and intelligent call routing over the least congested or least cost route. What corporate users will like is that it has in-built security features as well as information about traffic volume and unauthorized calls. What VoIP service providers will appreciate is that class 4 softswitch has automated call monitoring, statistics, billing and data record facility. It is precise and accurate and saves a lot of time and labor, especially when they have hundreds of clients. An international business with branches in several countries will find it just as useful to have this type of Voip softswitch in their IT environment.

Not all class 4 softswitch solutions are equal. For instance, http://www.ecosmob.com offers superior solutions and implementations that result in increased productivity, reduced cost, enhanced communication and scalability with modular features and multi-level safety mechanisms. Rich set of features underlies a friendly user interface. Customization is another reason why VoIP services are increasingly turning to Ecosmob to tailor make a softswitch solution that takes care of all their present needs with inbuilt facility for expansion, reduces cost and enhances their reputation with their clients. Even international business enterprises find Ecosmob softswitch solutions the right fit for their business models.

Source: https://voipsolutionmine.wordpress.com/2017/05/16/class-4-and-class-5-softswitches-indispensable-for-voip-wholesale-and-retail-business-service-providers/