Kayako BlogCustomer Experience Tips by Lisa BodellWe recently interviewed Lisa Bodell, award-winning author and CEO of FutureThink, and picked her brain on customer experience tips and…Feb 19, 2019Feb 19, 2019
Kayako Blog10 Ways to Improve your Customer Success StrategyThere is no shortage of opinion in the market place about Customer Success; what it is, how to execute and whether growth should be a…Feb 14, 2019Feb 14, 2019
Kayako BlogBest Intercom Alternatives in 2019Looking for an intercom alternative that’s easy on your pockets and doesn’t skip on any functionality? Well, we’ve done some homework and…Feb 7, 2019Feb 7, 2019
Kayako BlogLearn To Drive Customer Success With Live ChatCustomers and prospects have a number of ways to reach your team with sales and support questions, but none are as effective and immediate…Feb 6, 2019Feb 6, 2019
Kayako BlogHow to Set Up 24-Hour Customer SupportAs your business and customer base grow, there’s a question every support leader has to answer: Do we need to expand our support operation?Jan 10, 2019Jan 10, 2019
Kayako Blog3 Customer Experience Trends to Watch Out For in 2019Now that 2018 is slowly wrapping up, companies are looking into starting 2019 with a ready-to-go customer experience strategy.Jan 4, 2019Jan 4, 2019
Kayako BlogThe Proper Way to Ask for Customer FeedbackWhen collected and implemented properly, customer feedback can help improve your product and the services that support it. Learning of how…Dec 6, 2018Dec 6, 2018
Kayako BlogHow to Choose The Best Help Desk SoftwareIt happens to every business. At some point, while your head’s down trying to build the business and acquire customers, there comes a time…Nov 30, 2018Nov 30, 2018
Kayako Blog3 Reasons You Need Kayako Messenger Live Chat for WordPressBy now, you’re already aware of the benefits of live chat. We talk about them all the time: increase in customer satisfaction, higher…May 30, 2018May 30, 2018