
…” is change in human behaviour. In fact, it is useful to take this way of thinking as definitional: innovation is the sum of change across the whole system, not a thing which causes a change in how people behave. No small innovation ever caused a large shift in how people spend their time and no large one has …
…for certain if I was doing things “correctly”, especially next to incredibly experienced designers. But I realized that no one knows exactly what they’re doing 100% of the way and that they’re probably learning along the way too.