Business Origami: A Method For Service Design

Three benefits of conducting a business origami practice:

1. Sharing your thoughts and finds with your team members.

Source: Origami practice for Costco Sharing

2. Get a whole picture of the business service

Source: Origami practice for Costco Sharing

3. Different Stories from Different Actors

Two different types of users encountered in Costco

Things should prepare before conducting a Business Origami

Anatomy of Business Origami

1. People

2. Props — Specific your scenarios

3. Play

4. Document

Habit-forming Product Designer who love conducting design via Google Sheets