From AI-generated user flow to user-centric design: A journey of crafting an intuitive user flow
It’s a story about how AI-generated user flows fall short of human-centered design and why AI can’t replicate the expertise of UX Designers.
To our incredible team, thank you for your unwavering dedication, resilience, and collaborative spirit in bringing this project to fruition. Your ability to embrace critical feedback and transform it into actionable improvements is admirable.
We are profoundly grateful for our mentor Anudeep Sir's unwavering support and mentorship. Your guidance and feedback were instrumental in steering us through the project’s challenges and ensuring its successful completion
High-Fidelity Prototype:-
This meticulously crafted feature is a testament to our team’s incredible dedication. Through perseverance and unwavering commitment, we have transformed our vision into a reality, and we are incredibly proud of the outcome.
For Figma Link Click Here:-
The Alluring Task:-
Solution:-
Decisions:-
Why did we use AI?
As we progressed through the initial stages of the project, it became apparent that we had the necessary understanding of user needs and pain points to commence the microflow design process. However, a compelling idea emerged during our refinement and iteration phase: utilizing AI to generate the microflow.
To streamline the design process, we generated the micro-flow following the empathy mapping exercise, leveraging the insights gained into user pain points. With the micro-flow established, we crafted paper wireframes, marking the completion of the project’s first phase.
Why AI can never replace UX Designers?
Everything went haywire:-
- Revealed flaws in the user experience: Despite user testing and feedback iterations, the user experience remained cohesive and clear.
2. Mentor’s Feedback:- Our mentor’s feedback shed light on the design flaws and usability issues that hindered the feature from effectively addressing user needs.
3. Realizing the need for human-centered design: The team acknowledged the importance of human empathy in crafting seamless, accessible, and user-centric designs.
4. Scrap and rebuild: With this heart-breaking realization, the team boldly decided to discard the existing user flow and start afresh.
5. Drawing inspiration from existing products: The team sought inspiration from successful user flows in existing products to guide their redesign.
6. Paper wireframes for rapid prototyping: Paper wireframes were created to quickly visualize and iterate on the new user flow.
7. Usability testing with wireframes: Usability testing with the paper wireframes provided valuable feedback for further refinement.
8. Incorporating feedback into high-fidelity prototypes: Based on the fresh perspectives and feedback, the wireframes were transformed into high-fidelity prototypes.
The team’s willingness to embrace human-centered design and start anew led to a significantly improved user experience.
So, what did we learn?
Embrace the lessons learned from missteps to become exceptional designers. Develop a willingness to absorb critical feedback and insights, and use them to refine and enhance the product flow
While AI undoubtedly offers efficiency and time-saving benefits, it cannot replicate the empathy and emotional intelligence (EQ) inherent in human design. We, as humans, have nurtured the development of AI and only we possess the ability to create truly human-centered designs that resonate with user needs and aspirations.
