Joining a new job remotely can be… nerve-wracking. There’s a lot to take in — a lot of people to (remotely) meet, unspoken cultural cues to get onboarded to, and of course, lots to learn. …
Inside Segment Design is a series designed to shine the spotlight on the talented team of designers and researchers that make up the Segment design team. A Little Outside Segment Design refers to people just outside the design orbit we want you to meet too! …
I recently realized its been about a year since I first transitioned to a design management role after starting off as an Individual Contributor (IC) at Segment. Beyond reading The Making of a Manager (great book!), …
Striking a balance between meetings and actual design work is an art to be perfected
Your headphones are on, and you are thriving. You’re all set up: coffee on your desk, a large (ignored) glass of water in the corner, the perfect dual-screen configuration. You are laser-focused, tackling a couple items from your to-do list without a single distraction. You know exactly what you need…
Low-income people are often the underdog in the data privacy wars. What role can design play in changing that?
They say the small bit of data you don’t give away, companies will find a way to take anyway.
“Data privacy”: It’s a phrase that has increasingly bubbled up in news headlines, conversations, podcasts, and interviews. It’s become a death sentence for some companies, a savior for others, and has…
A dual-track framework for involving designers — and users — in key product decisions from the very beginning
Let’s paint a familiar picture: It’s planning time for the next quarter. Your team is huddled around a whiteboard, going back and forth on the next big idea that’s going to ignite your path to product-market fit. There are more Post-its than you can count. …
So you’ve built a product that is quickly gaining traction, but you get the sense that there is something missing. Your adoption rates aren’t what they should be given the number of users who have signed on to use your product. With the few conversations you do have with customers…
What — rather, who — is the cost of the assumptions your process makes?
After a long day of work, my boss stopped me on my way out of the office. “Can we chat for a sec?”
I sat down in the empty chair across his desk. It was promotion season, so like the rest of the managers at our consulting firm, he was…
Designing for B2B is a unique and exciting challenge — we think about this all the time at Segment. We figured the best way to learn how the industry is thinking about it is to… invite them over to talk about it! …
Hareem Mannan
Product design @Segment • Passionate about dad jokes, Taco Bell, and design for good. www.hareemm.com
