Succeeding at impressing contacts

• Are you wearing multiple hats to make your business succeed?
• Are you still maintaining every contact detail in Excel or on your mobile contact list?
• Are you finding it difficult to find right contacts for quick references?
• Are you missing those promised calls / meetings (to-do’s)?
• Are you not able to recollect / store conversations that you’ve had in the past?
• Are your missing out on storing important information about contacts that will help you strengthen relationships? (Birthdays, interests, documents, needs and much more)
• Are your not able to track your sales from these contacts?

If answer to most of the questions is yes, then you sure need a unified system that helps you overcome the above challenges. A contact management system takes a fully integrated approach to help you track all information and communication activities linked to contacts. This includes contact details, sales history, emails, and any other information tied to customer service or other issues giving you a 360 degree view of your customer and helps you to impress them at every touch point and every piece of communication that you have with them.

By implementing a contact management system you will not only be more organized, but be able to provide them a superior experience by having access to information that is always comprehensive, correct and up-to-date.

What were your contact management challenges? How did you overcome those? Share your experiences.